Post Covid, many businesses are looking to streamline some of their IT processes because they have simply not worked during the Covid period.
There’s a difference between being unaware of how your IT works and receiving a meaningless monthly report and seeing a strategy developed for your business and being kept informed about how it is progressing, and discussing what’s working and what’s not.
The issues that keep being mentioned are;
- Many businesses have data in many locations, they fear they have multiple versions of the same information. There is also have little structure around how the information is stored which it very difficult to limit access of certain files and folders which is important for finance and HR data.
- Their phone systems don’t work the way they thought they did. Phone systems are often forgotten. It’s critical incoming calls get handled the way you want them handled and if a staff member needs to be able to pickup a handset and take it home, plug it in and have it just work, then that needs to happen.
- How do you ensure everyone sees the same set of data?, either in the office, at home or when they are out and about? or using their home PC. The advantage of this is it makes it a lot easier to back-up all your information.
- Security around your data which includes your e-mail isn’t a black hole. There some fundamentals that need to be in place to ensure your not susceptible. Google and Microsoft don’t guarantee your data. E-mail is the first line of attack so it’s vital it’s protected.
Every business is different and deserves to be treated that way, it is isn’t a case of one size fits all.
