We don’t do ‘Managed Services’.
We do IT Management.
What’s the difference you ask? It’s a different type of service all together – It’s tailored to your business’ needs, it’s cost effective and most importantly it provides real and tangible value.
There are no ticket numbers or service queues. Instead we work as an extension of your team. Only ever a phone call away, we’re available to you, meet with you (in person at your offices) and take complete responsibility for your business IT – just like an IT Manager would.
We work with you and for you, taking care of all of your business’ IT – just like an inhouse IT Manager would.
We’re not your typical IT provider.
Technology isn’t what drives us. Working closely with you to harness it’s potential does.
Ensuring it achieves the outcomes you want and need. Using it to add value to your business. Being a partner, rather than a provider.
Our
Process
We don’t come in and overhaul everything.
Or simply maintain the status quo either, for that matter.
We take the time to get to know your business. Really know it. Observe it. Understand your needs. What you want to achieve. Assess and advise. And, most importantly add value.
What Our Clients Think
“Being a tradie, I’m definitely not an IT expert. Before getting Sutton ITM on board the smallest IT problem would take me forever to get to the bottom of. Now all I have to do is call Sutton – they’re super responsive, easy to deal with and personable. The service is great and nothing is ever too much trouble”.
Owen Smith | Noble Amor Property Solution
“These days we’re completely confident in our IT, thanks to Sutton ITM. They know our firm, they know our needs, they know our hardware, they know us and they deliver exactly what we need”.
Chris Jennings | Jag Lawyers
“The Sutton team go the extra mile. They come by the office when we need them to, answer the phone when we call and personally respond to emails – you don’t get service like this all that often in this day and age”.
Cameron Grant | Managing Director | Landstruct Landscape Construction
“It’s more than just IT management – it’s peace of mind. Jon knows us, knows our systems, knows our needs and knows how to make IT work for our business”.
Stuart Coulthard | Director | Rubiix Business Accountants
‘I just needed our computers to work. Not most of the time – all of the time.
With Sutton IT we get prompt and efficient service with a smile. They’re reliable, attentive, great problem solvers and deliver outcomes’.
ENDORPHIN WEALTH | Philip Richards| Managing Director
‘We called Sutton IT in to fix some monumental IT issues.
They were a breath of fresh air. Immediately making themselves available to us, and dealing with all our issues with skill and ease’.
PLANS IN MOTION | Urban Planning | Maggie Cusdin | Managing Director
‘Up until five years ago, IT was the bane of our existence. Time and time again, our providers let us down.
Then we started working with Sutton IT and everything changed. They took charge of it all.
They step in and help when we need it, without having to be asked. They just get what we need’.
OFFICE BOY | Workplace Environments | Victor Sarris | Managing Director
